Frequently Asked Questions

Everything you need to know about our real, high-quality tea.

Are your tea temples plastic-free and biodegradable?

Yes, our tea temples are made from corn starch and are 100% biodegradable. You can put them in your local council food waste bin for industrial composting.

How long does shipping take for my tea order?

Standard shipping usually takes 3-5 working days. We also offer express shipping options if you need your caffeine fix a little faster.

Do you offer international shipping?

We certainly do! We ship our tea to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.

Is your tea ethically sourced?

Absolutely. We are a certified B Corp and members of the Ethical Tea Partnership. we work closely with our suppliers to ensure fair wages and sustainable farming practices.

Can I return my order if I change my mind?

We want you to love your tea. If you are unhappy with your purchase, you can return unopened items within 30 days for a full refund or exchange.

What is the best way to store my tea?

To keep your tea fresh and full of flavor, store it in a cool, dry place away from direct sunlight and strong odors. Our tins are perfect for this!